Terms Of Use





WEDDINGS AND PROMS: 





Weddings and proms have special packages. Failure to notify the sales representative about the event may result in adjustments to your reservation after the service, to reflect special rate.





DAMAGE DEPOSIT: A $500.00 deposit (per vehicle) may be required for certain reservations. The deposit will be refunded if the vehicle is returned undamaged and with no excessive cleaning. The cost of repairing damage to vehicle resulting from the conduct and actions of passengers on that specific vehicle shall be charged to the customer and is payable as soon as such cost is determined.





CONDUCT OF PASSENGERS: 918 Limos reserves the right to refuse to transport persons under the influence of intoxicating liquor or drugs, or who are, or are likely to become, objectionable to other persons. Passengers shall not interfere with the operator in the discharge of his duty or tamper with any apparatus or appliance on the motor vehicle. in case service interrupted due to misconduct or any other problems listed in the agreement, full charge will apply to the account. PROHIBITED ITEMS: The following items are prohibited without the written consent of 918 Limos (a) Decorations (b) Smoking (c) Glass containers or Kegs (d) Golf shoes, ski boots, or other shoes with spikes (e) Fuel containers (f) Fire Arms, explosives, and fireworks (federal law).





DAMAGES / SMOKING: The Party is fully responsible for all damage to the vehicle or injuries caused to Passengers or other third persons caused by any Passenger willfully or accidentally or any baggage, parcels or other property brought on board or transported on the vehicle by any Passenger. Client holds limousine service harmless and not liable for any personal or material damages arising from the conduct of his/her party. In case of misconduct by your party, chauffeur has the right to terminate this agreement without any refunds. Client agrees that the passenger capacity of vehicle provided shall not be exceeded. The cost of repairing damage to vehicles resulting from acts of any Passenger will be charged to the account. 


Smoking is not allowed. A $500 fee will be added to your trip for smoking or excessive litter. Client assures that no illegal drugs will be consumed in our vehicle(s).





ARRIVAL TIME: Operators are carefully selected and have instructions to drive at all times at a speed within the limits prescribed by law and compatible with safe operation. Unusual road, traffic and weather conditions are beyond Company control. 


SERVICE: Any issues and complaints with driver or vehicle must be reported to customer service within 24 hours. This is only an initial confirmation and may not include some charges incurred during the trip. Client is responsible for the full payment of any overtime charges, beyond the original agreement. In the unlikely event we have to make any changes to confirmed reservations due to adverse weather, break down of the vehicle or other factors, we will advise you at the earliest possible time. 


We reserve a right to cancel confirmed reservations in these unlikely events. Vehicle make, color and model are not guaranteed unless stated in this contract, and may be substituted with available vehicle. Capacity of the vehicle will be at or above stated number of passengers in this contract. We also reserve the right to sub-contract, in which case all insurance and payment liabilities are automatically transferred to sub-contracted company. 





ADDITIONAL CHARGES: Tolls, parking,   AIRPORT TRANSFERS: Initial quote for airport transfers may not include some charges incurred during the trip and may include but not limited to: 1. Cancellations and changes within 4 hours prior to the pickup time 2. Extra stops 3. Wait time charges 4. Mobile phone. 5. Tolls and parking. 6. Travel time  7. Early/late hours fee for airport transfer only





. WAIT TIME CHARGES:  We offer 30 minutes free for domestic flights and 45 minutes free for international flights. If wait time goes over the limit, additional charges will apply. GARAGE TO GARAGE: Garage-to-Garage means charges are calculated by applying the applicable hourly rate commencing from the time the chauffeur departs the garage to begin service and continues through such time the chauffeur concludes service and returns to the garage. The minimum number of billable hours appears in the estimate, however does not always reflect the exact number of billable hours. 


WAIT TIME: All airport transfers allow for reasonable wait time due to flight and baggage delays. If the customer requests additional wait time at either the pickup or destination location, it will be added to the transfer rate, which will be the hourly rate of the vehicle prorated at fifteen (15) minute intervals. For all non-airport transfers wait time will incur the transfer base charge plus the hourly charge prorated in fifteen (15) minute intervals. RATE ESTIMATE: Rates prior to service are only an initial estimate of the cost of services reserved. Wait time and/or additional services may change the final price. 


GRATUITY:  Gratuity is calculated at 20%. It is optional.Please note, you are welcome to tip the driver .


PRICES SUBJECT TO CHANGE: All prices quoted in the confirmation are subject to change under the circumstances described herein, but shall not be increased, in the aggregate, by more than twenty percent (20%). EXCHANGE RATE: Any quoted rate is based on the exchange rate in effect at the time of booking. The final bill will be calculated on the exchange rate in effect at the time of billing. PAYMENTS: to complete reservation, 918 Limos reserves the right to charge or pre-authorize payment card provided by customer in advance. All personal and company checks have to be received well in advance of the service date and will incur ten business days hold to clear. In case check was not cleared by the service date, alternative method of payment will be used until clearing of the check is complete.





LOST OR MISPLACED ITEMS: Please note that 918 Limos  assumes no liability for any lost or misplaced personal property or any other items left in any vehicle. 


CHILD SAFETY SEATS: For safety reasons of providing age and weight appropriate equipment, 918 Limos  does not provide child safety or booster seats. However, customers may provide and install their own child safety or booster seats. 


CANCELLATIONS: To avoid a late cancellation or no show fee, the reservation must be cancelled in accordance with the cancellation policy noted in your email confirmation. You must notify us of cancellation via email or phone. We are not liable for undelivered or blocked emails or faxes; please verify your cancellation over the phone if no cancellation confirmation is received by you. Full charge will be applied to your account in case of late cancellation or "no show". Unless stated otherwise in your email confirmation, cancellations and changes made less than the following minimum time prior to the service date will be subject to full reservation price. For sedans, SUVs, Vans 24 hours, weekend 48 hours; regular limousine 48 hours ,SUV limos, 72 hours


 Holidays, special occasions and events non refundable  for all services.

For airport transfers: for Sedans, SUVs, Vans, and Limos 24 hours; If you experience difficulty locating the chauffeur, please call the Customer Service telephone number listed on the email confirmation. Leaving the pick-up location without notifying 918 Limos will result in a no-show charge. 


ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the parties and supersedes any and all other agreements, either oral or written with respect to the subject matter hereof. This Agreement shall be governed, interpreted and enforced in accordance with the laws of the State of Oklahoma without regard to its conflict of law’s provisions. Any action or proceeding arising under this Agreement shall be subject to the jurisdiction of the State Courts for Tulsa Oklahoma 


ENTIRE AGREEMENT: This is excerpt, for complete General Terms and Conditions agreement visit our website. AUTHORIZED SIGNATURE: Signature confirms that I have read and agreed to the routing information, terms stated here and in General Terms and Conditions. I authorize 918 Limos  to charge my credit card for any additional charges incurred during the trip and for any additional reservations, upgrades and services that are requested by the passenger.

Reservations:

We recommend that our clients reserve a car ahead of time (at no additional charge) to be guaranteed a car at time of pick up. We can provide you with a car at short notice by phone or online upon availability.

Baby Seats:

918 Limos recommends that parents get their own baby seats however we can provide one for an additional $35 per seat (please mention that you will need a baby seat when you place your reservation).

Copyright © 918 LIMOS All Rights Reserved

No-Shows:

If you do not see your driver at a certain pick up point do not leave before calling the dispatch office, 855-918-9090 we will direct you to your chauffeur. If you leave without calling you will be billed for the full price of the ride (or a no-show fee). If we do not hear from you, the driver will wait up to 30 minutes at regular pickups and up to 60 minutes at inside airport pickups after the scheduled pickup time. We will then try to reach you by calling you at your cell phone, your home phone, or your contact person's phone all depending on the nature of the pickup. If we do not get a response we will then release the car and you will be billed for a No Show which will be the Full Price of the ride (or a no show fee) plus any waiting time charges. To authorize the driver to wait please call the office to authorize his wait. If we do not hear from you after the time frame, we will contact you again, if no contact is made you will get billed for the ride plus the waiting time. Therefore A "No Show" fee is equal to the trip cost plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. If you cannot locate your Driver, Please call 855-918-9090 to avoid a "No Show" fee.

PLEASE READ CAREFULLY.
BY USING OUR SERVICE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE.

IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE OUR SERVICE. RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.

Rates Changes:

918 Limos can change the rate book and any of the services, charges, costs, fees and expenses at any time without prior notice.

Waiting Time:

A 30 minutes for domestic, 45 minutes International grace period is allowed following the reported flight arrival time for airport pickups only.
A 10 minute grace period is granted for all other pick-ups. Waiting time will be charged at 10 minute increments after the grace period.